Welcome to Technical Support

Support IDENTA


When it comes to the Technical Support service center, IDENTA does not leave their customers alone.

If you have problems with your system or printers please contact our Technical Support Service Center:

Phone:  +49 7720 3909-28
or by email:

Of course, if you dispose of a support contract with IDENTA, then this support is free of charge. As this service comes with costs please be ready to sign and fax back a short cost transfer agreement. Then the IDENTA IT specialist will call you back immediately. 

Here you can download the declaration for the assumption of costs. Please print the assumption of costs declaration, then complete and sign the legally binding form and fax it to +49 7720 3909-43 or send an email directly to